At Walmart, the People Lead plays a critical role in managing and supporting associates across the organization. As Walmart continues expanding in 2024, plenty of opportunities exist for those interested in stepping into the People Lead role. But what exactly does the job entail? And is it the right fit for you? This comprehensive guide will walk you through everything you need to know about becoming a Walmart People Lead.
What is a Walmart People Lead?
A Walmart People Lead is responsible for overseeing the associate experience and managing human resources tasks for employees. As a People Lead, your main duties include:
- Training, onboarding and guiding associates
- Resolving associate concerns and improving engagement
- Managing schedules, time-off requests and attendance
- Handling payroll, compensation and benefits
- Recruiting and hiring quality talent
- Ensuring compliance with policies and regulations
Essentially, the People Lead acts as an advocate for associates while also supporting the operational needs of the business. You‘ll work closely with store management and provide leadership for your team.
Types of Walmart People Lead Positions
There are a variety of specialized roles under the People Lead umbrella based on the specific needs of each location. Some common positions include:
Talent Acquisition Lead – Focuses on recruiting, interviewing and hiring new associates. Manages employment brand.
HR Manager – Oversees HR policies, compensation, labor relations and associate support programs.
Training & Development Lead – Creates training curriculum and career development opportunities for associates.
Diversity, Equity & Inclusion Lead – Cultivates a diverse and inclusive work culture. Identifies areas for improvement.
Labor Relations Lead – Builds relationships between management and hourly associates. Addresses grievances.
Benefits Services Lead – Educates about and resolves issues with healthcare, retirement, paid time off benefits.
Walmart People Lead Job Duties and Responsibilities
As a Walmart People Lead, your daily tasks and responsibilities may include:
Recruiting and Hiring – Post open positions, screen applicants, interview candidates, make hiring decisions, conduct background checks and extend job offers.
Onboarding – Welcome new associates, explain company policies, assign required training, ensure proper documentation is completed.
Training – Conduct or coordinate training programs on customer service, store safety, equipment use, loss prevention, and job skills.
Managing Associate Performance – Set performance goals, provide coaching and feedback, recognize achievements, address performance issues.
Scheduling – Build weekly schedules, review time-off requests, track attendance and tardiness issues, approve schedule changes.
Payroll Administration – Verify hours worked, approve overtime and time off, process final pay for terminated associates.
Maintaining Compliance – Ensure adherence to wage and hour laws, anti-discrimination and harassment policies, safety regulations, and local laws.
Associate Engagement – Build morale through recognition programs, address associate concerns, facilitate communication between management and staff.
Labor Relations – Interpret collective bargaining agreements and resolve grievances.
Recordkeeping – Maintain accurate and confidential personnel files, timekeeping records, I-9 forms, tax documents, etc.
As you can see, Walmart People Leads handle a wide array of important responsibilities related to the associate lifecycle. It‘s a fast-paced job that requires strong multitasking abilities.
Qualifications to Become a Walmart People Lead
To qualify for the Walmart People Lead role, the minimum requirements are:
- Bachelor‘s degree (in HR, business, communications or related field)
- 2+ years experience in HR/people operations
- Supervisory experience managing teams
- Strong communication, interpersonal and leadership skills
- Detail-oriented with strong organizational abilities
- Comfortable with technology and learning new systems
- Ability to pass background check and drug screening
Preferred qualifications that will make you more competitive include:
- Master‘s degree in HR, MBA or related field
- 5+ years experience in talent acquisition, training, labor relations or benefits administration
- Experience in a retail environment
- SHRM or other HR certifications
- Data analysis and reporting skills
- Bilingual ability
Ongoing training and development is provided to keep People Leads up-to-date on the latest company policies and programs. You should be comfortable working in a fast-paced retail environment.
Walmart People Lead Salary and Compensation
According to Glassdoor, the average base pay for a Walmart People Lead falls between $18 – $23 per hour. This equals an average annual salary of $37,440 – $47,840. Salary will vary based on location, experience level, and additional certifications/education.
Full-time Walmart People Leads also qualify for the company‘s benefits package including:
- Health insurance (medical, dental, vision) at $30 per pay period
- 401(k) plan with 6% matching contributions
- Stock purchase plan with 15% company match
- Life insurance
- Short-term and long-term disability insurance
- 10% employee store discount
- Paid time off for vacation, sick days and holidays
Based on Glassdoor data, the average total compensation for Walmart People Leads lands around $52,000 per year.
Work Hours and Schedule
Walmart People Leads typically work full-time schedules. The job requires availability to work a mix of day, evening and weekend shifts based on store needs. A sample monthly schedule may look like:
- 3 weekend days per month
- 3 morning shifts (e.g. 7am – 4pm)
- 3 closing shifts (e.g. 12pm – 9pm)
- Remaining shifts scheduled as needed
People Leads must have the flexibility to adjust their hours and work additional days during busy seasonal periods. Overtime may be required occasionally to deal with HR matters outside of normal working hours. Most stores are open 24/7 so be prepared for schedule variability.
How to Apply for Walmart People Lead Jobs
Interested in becoming a People Lead at Walmart? Follow these steps to search current openings and submit an application:
Visit the Walmart Careers site
Enter your desired location into the search bar to find openings near you.
Select the "People Operations Lead" position (may also be listed as People Lead, HR Manager etc.).
Review the full job description and make sure you meet the minimum qualifications.
When you‘re ready, click "Apply Now" and create an applicant account if you don‘t already have one.
Build your candidate profile, upload your resume, and complete any assessments required for the role.
Preparation is key! Make sure your resume highlights your experience in HR, retail, management, etc.
If your application is accepted, you will be invited to complete a video interview online. For leadership roles, this is typically followed by an in-person interview.
Be prepared to provide references who can vouch for your skills and experience.
If hired, you‘ll need to pass background checks, a drug screening, and onboarding training.
With competitive pay, strong benefits, and ample room for advancement, the Walmart People Lead role is an excellent option for those passionate about human resources.
Is Walmart People Lead a Good Job?
Overall, feedback from current and former employees indicates the Walmart People Lead job earns an average satisfaction rating of 3.5 out of 5 stars.
Here are some pros and cons to weigh based on employee reviews:
Pros
- Solid compensation package with bonus opportunities
- Chance to make a positive impact on associates
- Ability to build HR skills and leadership capabilities
- Supportive peer network of fellow People Leads
- Internal mobility for those seeking advancement
Cons
- High-pressure environment with minimal downtime
- Scope of responsibility can feel overwhelming at times
- Significant amount of computer/paperwork time
- Work/life balance can suffer due to changing schedule
- Bureaucratic corporate structure can hinder progress
As with any role, the experience will vary based on store leadership, geographic location, associate demographics, and an individual‘s own strengths. But overall, the Walmart People Lead provides an exciting opportunity to grow as an HR professional.
Conclusion
In summary, Walmart People Leads are critical to empowering and supporting the company‘s large workforce. They manage a wide range of HR functions while also building an inclusive and engaging culture. With competitive salaries starting at $18 per hour, plus bonuses and comprehensive benefits, it offers an enticing career path for those with experience in retail, human resources, or related fields. While fast-paced and demanding at times, the role provides opportunity to develop leadership, communication, and analytical skills. If you‘re interested in applying, visit the Walmart Careers website to search current People Lead openings near you.
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